Shipping policy
Shipping Policy
Thank you for shopping with Stockmen Australia. Every item is made to order, just for you, once your order is confirmed. This helps us reduce waste and keep quality high.
Where your order is made
Our apparel is printed and dispatched by our production partner in Brisbane, Queensland, Australia.
Production time
Please allow 2 to 7 business days for your order to be made before it ships, depending on the product and the time of year.
Delivery times (after dispatch)
- Australia: 3 to 6 business days
- New Zealand: 5 to 10 business days
- Europe, United Kingdom and rest of the world: 10 to 30 business days
These are estimates. Carrier delays, customs clearance or events outside our control can occasionally extend them.
Shipping costs
Shipping costs are calculated at checkout based on your address and the items in your cart.
Free standard shipping within Australia on orders of A$150 or more.
Tracking
All orders are shipped with tracking (Australia Post, Sendle or Asendia). You will receive your tracking number by email as soon as your order ships.
Customs, duties and taxes
Orders shipped outside Australia may be subject to import duties, taxes or fees charged by the destination country. These charges are the responsibility of the customer.
Lost or damaged parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible at contact@stockmenaustralia.com with your order number (and photos if the item is damaged). We will look into it and find the best solution for you.
Shipping address
Please make sure your shipping details are complete and correct at checkout. We cannot be held responsible for delays or extra costs caused by an incorrect or incomplete address.
Questions
For any question about your order or its delivery, contact us at contact@stockmenaustralia.com.